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Community and injury scheme compliance, certification and assurance.

DHD helps community and injury service providers reduce risk, strengthen governance and deliver safe, outcomes-focused services.

 

Support covers certification readiness, provider setup, safeguarding, workforce systems, evidence, reporting and financial controls.

SEE HOW WE CAN HELP

Community and injury-scheme compliance audit support

We partner with community and injury service providers to build the systems, evidence and capability needed for sustainable compliance and accreditation 

Community focused

Risk

smart

Audit

ready

Outcomes driven

How we help

ndis audit preparation

ACIS and ACIA certification readiness.

  • Prepare for certification with clear evidence, practical controls and a focused action plan.

  • ACIS certification readiness

  • ACIA certification support

  • Evidence mapping and gap analysis

  • Pre-audit review and mock assessment

  • Corrective action support

NIISQ provider setup and assurance.

  • Support new and existing providers to establish credible systems and maintain assurance.

  • NIISQ registration and onboarding support

  • Quality-system design

  • Provider readiness reviews

  • Ongoing compliance monitoring

  • Evidence and reporting systems

Governance and risk.

  • Build governance that supports safety, accountability and continuous improvement.

  • Board and leadership governance

  • Risk registers and controls

  • Incident and complaint systems

  • Delegations and accountability

  • Compliance monitoring and reporting

Safeguarding and duty of care.

  • Protect people through clear safeguarding, wellbeing and duty-of-care systems.

  • Safeguarding frameworks

  • Client safety and wellbeing controls

  • Complaints and feedback systems

  • Consent, rights and decision-making

  • Duty-of-care assurance

Workforce and competency.

  • Build a capable workforce through robust recruitment, training and supervision.

  • Workforce planning

  • Role descriptions and onboarding

  • Training and competency frameworks

  • Screening and suitability controls

  • Supervision and performance management

ndis audit preparation

Documentation, reporting and financial controls.

  • Create evidence and accountability that stand up to scrutiny.

  • Policies, procedures and operational forms

  • Reporting and data quality

  • Financial controls and transparency

  • Service records and evidence indexes

  • Audit preparation and follow-up

Queensland human services organisations can also access dedicated HSQF compliance and certification support.

Let’s build safe, compliant and outcomes-focused services together.

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